Cayo Exclusive Resort & Spa is delighted to announce it has received a British Airways Holidays Customer Excellence Award for 2021. With an overall score of 9.0/10, Cayo has ranked within British Airways Holidays’ top 4% of highest-rated hotels for 2021. 

British Airways Holidays is one of the UK’s leading, largest, and most trusted tour operators. Its accolade in recognition of customer excellence is based on unbiased guest reviews recognizing outstanding services, facilities, and guest experiences offered by hotels around the world. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality and provide an overall score out of ten.  

  The validated, verified, and independent reviews are collected via Reevoo, an impartial third-party solution company. 

Cayo’s team works tirelessly to deliver genuinely memorable holidays to its guests and offer personalized services that exceed expectations.